Frequently Asked Questions
Household FAQs
InstaGLO® Heating Technology
InstaGLO rapid-heating technology is Revolution Cooking’s proprietary heating system. It reaches operating temperature quickly and uses intelligent controls to help deliver fast, consistent results. Learn more about InstaGLO technology.
Traditional toasters are programmed for one thing: toasting white or wheat bread. Additional controls simply increase or decrease the level of heat. InstaGLO technology offers intelligent settings programmed to automatically adjust the toast cycle for different breads and foods based on your selection. Learn more about how InstaGLO technology works.
All Revolution Cooking toaster models feature InstaGLO rapid-heating technology. InstaGLO technology is proprietary to Revolution Cooking and is available exclusively in Revolution Cooking toasters. Other toaster brands may claim to offer similar functionality, but they do not use InstaGLO technology.
Toaster Care & Safety
Unplug your Revolution toaster and allow it to cool completely before cleaning. Push the crumb tray inward to release it, pull it out and empty the crumbs. Slide the tray back into the toaster until it locks into place. Wipe the toaster’s exterior with a slightly damp soft cloth, then dry it completely. Never immerse the toaster in water.
Unplug the toaster and allow it to cool completely. Gently wipe the touchscreen with a soft, slightly damp cloth, then dry it thoroughly. Do not apply cleaning products directly to the screen or use abrasive cleaners.
Unplug the toaster, wait 30 seconds, and plug it back in. If restarting the toaster does not resolve the issue, contact Revolution Cooking Consumer Support.
Yes. Revolution Cooking toasters purchased from Revolution Cooking or an authorized seller include a limited two-year warranty covering qualifying defects in materials or workmanship. Restrictions and exclusions apply. Read the complete household product warranty or file a warranty claim.
Visit our Warranty Claims page and complete the claim form. You may need to provide your proof of purchase, toaster information, and details or images showing the issue. Our support team will review your submission and follow up with next steps.
Unplug the toaster and allow it to cool completely before attempting to remove stuck food. Never insert metal utensils or other objects into the toaster, as they can damage the heating elements and create a risk of electric shock or fire. If you cannot safely remove the food, contact Revolution Cooking Consumer Support.
Stop using the toaster immediately and unplug it by holding the plug—not by pulling the cord. Do not attempt to repair or replace the cord yourself. Contact Revolution Cooking Consumer Support for assistance.
A mild odor during the first few uses is normal and should quickly fade. Before using the toaster for the first time, remove all packaging and run two empty toast cycles using Bread, Fresh, Level 4. If the odor persists, smells like burning, or is accompanied by smoke, unplug the toaster and contact Revolution Cooking Consumer Support.
No. Current Revolution Cooking toasters are designed for use with a standard 120-volt power outlet and should not be connected to a 220-volt outlet or used with a voltage converter. Damage caused by an improper or irregular voltage source is not covered under the warranty. We hope to offer models compatible with additional regions in the future. Sign up for email updates to receive product announcements.
Shipping & Returns
New toaster purchases include a 30-day risk-free trial. If you’re not completely satisfied with your toaster, you can request a return within 30 days of purchase. Eligibility requirements and instructions are available in our Return Policy.
To request a return for a qualifying purchase, email consumercare@revcook.com within 30 days of purchase. Include your order number, reason for the return, and phone number. If your return is approved, we’ll provide a return shipping label and instructions. Do not ship your toaster back before receiving authorization. Review our Return Policy for complete terms.
Yes. We offer free ground shipping on toasters within the continental USA. We also offer shipping to Alaska, Hawaii, and Puerto Rico, subject to shipping charges.
No. Revolution Cooking currently ships only within the United States. Sign up for email updates to receive announcements about future availability in other countries.
Revolution Cooking products are available through Amazon in Canada and are coming soon to Amazon in the United Kingdom. Select products may also be available through authorized retailers in other markets. Availability varies by product and location, so please contact us for current purchasing options in your region.
R180 Connect Plus Smart Toaster
Visit our Product Registration page and complete the form with your contact, purchase, and product information. Keep your proof of purchase in case it is needed for warranty service.
The Revolution Connect Plus can toast without a Wi-Fi connection. Connecting to Wi-Fi enables features such as automatic time and date, local weather, and software updates. If you choose not to connect, you can set the clock manually.
Open the Settings menu on the toaster touchscreen, select the Wi-Fi option, choose your home network, and follow the on-screen instructions to connect. Once connected, the toaster can automatically set the time and date, display local weather, and receive software updates.
The Connect Plus uses its network connection to check for software updates, set the time and display local weather. Revolution Cooking does not collect or store personally identifiable information or usage information from your toaster. Review our Privacy Policy for additional information.
First, connect your smart toaster to Wi-Fi. In the Location settings, select Auto-Detect to identify your location. If the location is incorrect, use the search field to enter your city or town manually. Your local weather will then appear on the display.
Your Revolution toaster must be connected to Wi-Fi to receive software updates. When an update is available, a red notification will appear over “System Update” in the Settings menu. Select it and follow the on-screen instructions. Keep the toaster plugged in while the update is being installed.
Fresh, Frozen, and Reheat modes adjust the toasting cycle based on the condition of your food:
- Fresh: For food stored at room temperature or in the refrigerator.
- Frozen: Adjusts the heating cycle for food placed directly into the toaster from the freezer.
- Reheat: Warms previously toasted food without significantly increasing browning.
Select the mode that best matches your food before starting the toast cycle.
The R180 Connect Plus includes 38 toasting options across a wide range of breads, bagels, waffles and pastries, along with gluten-free settings, seven browning levels, and Fresh, Frozen and Reheat modes. View all Connect Plus bread types and settings.
Each Connect Plus toaster slot is approximately 1 inch wide and 5.25 inches long, providing room for standard bread, thick-cut slices, bagels, waffles and other compatible foods.
The R180 Connect Plus is compatible with the Revolution Toastie Press™ and Warming Rack. It includes dedicated modes designed for each accessory. Accessories are sold separately unless included as part of a toaster bundle.
You can view or download the R180 Connect Plus Smart Toaster User Manual for setup instructions, operating guidance, care information and safety details.
We offer special upgrade incentives for current Revolution Cooking toaster owners. Contact us to learn about available offers and upgrade options.
Toastie Press™
Yes. The Revolution Toastie Press fits most standard-slot toasters. For the best results, we recommend using it with a Revolution toaster and its dedicated Toastie Press mode. Other toasters may require a higher setting or an additional toasting cycle.
The Toastie Press is designed for standard toaster slots. Your toaster slot should measure at least 5.1 inches long by 1.1 inches wide. Unplug your toaster before measuring the opening, and never force the Toastie Press into a slot.
The Toastie Press can make grilled cheese, paninis, melts, quesadillas, wraps, breakfast sandwiches, sweet toasties and more. Avoid overfilling it or using excessive oils and very wet ingredients. Visit our Recipes page for more ideas and preparation instructions.
The Toastie Press uses a clamshell design with a pinch-tight seam and secure magnetic closure to help keep melted cheese and other ingredients contained while toasting. Avoid overfilling the press for the best results.
Allow the Toastie Press to cool completely before cleaning. Wash it with soap and water using a soft cloth or sponge, or place it on the top rack of your dishwasher. Avoid abrasive cleaners, metal utensils and harsh scrub pads that could damage the nonstick coating.
You can view or download the Revolution Toastie Press User Manual for instructions, care information, safety guidance and helpful tips.
Macrowave™ - Coming Soon!
The Revolution Macrowave for household use is coming soon! An official availability date has not yet been announced. Sign up for Revolution Cooking emails to receive launch news, product details and availability updates.
Sign up for Revolution Cooking emails to receive the latest Macrowave announcements and be among the first to know when it becomes available.
Yes. Macrowave is designed specifically for household use, while Macrowave PRO is built specifically for commercial operations. Each product must be used only in its intended environment. Commercial use of Macrowave or household use of Macrowave PRO will void the product’s warranty.
For commercial applications, explore Macrowave PRO, which is specifically built for business environments. Contact us to discuss your operation and connect with the appropriate sales representative.
Business FAQs
General
The right product depends on your menu, volume, available space, and service model. Contact us to discuss your operation and determine which Revolution Cooking solution best fits your needs.
Revolution Cooking serves hospitality, restaurants, quick-service restaurants, commercial foodservice operations, convenience stores, micromarkets, and other businesses seeking faster, more consistent food preparation.
Visit the Macrowave PRO or Flash Conveyor product page and complete the Request Information form. Include details about your business and operational needs, and we’ll follow up with pricing and next steps.
Product demonstrations may be available depending on your location and business needs. Contact us to discuss available options.
Visit our Contact Us page and select For Business on the form. Include details about your operation and question so we can direct your inquiry to the appropriate person.