Frequently Asked Questions
Revolution Cooking InstaGLO technology is a patented heating system that offers a faster, hotter, more consistent and precise heating experience, locking in moisture and flavor. It is faster than conventional toasters and uses less energy. Smart algorithms calculate optimal toast time based on food type, delivering toast exactly the way you like it every time, even from frozen.
Approximately 1” wide and 5.25” long.
These toasting modes allow you to select the setting that matches the food you want to toast. Fresh – For foods you keep on the counter or in the fridge. Frozen – For foods coming out of the freezer. Reheat – For foods you want to warm up a bit, without additional toasting or browning.
Please check with your local and state recycling regulations for information and instructions.
Advanced Heat Science: The Revolution Toaster incorporates our patented InstaGLO heating technology that allows us to create algorithms specifically designed for each bread type. Part of the these algorithms involve the heating elements turning on and off during specific cycles of toasting to create the most optimal toasting outcome.
For example, you may see the outer heating elements turn off and on during the bagel setting (and others) to focus the cooking on the cut side of the bagel and slightly warming the outside to avoid overcooking the item and deliver a fresh out the oven bagel experience.
Not yet! Our current Revolution Toasters are electronically controlled and can only be used with a 120-Volt power outlet. Products damaged as a result of connection to irregular current or voltage sources or use on electric or other current or voltage other than that marked on the product or user manual will void all warranties. We have taken note of the outpouring of our product and hope to have a compatible version in the future. Stay tuned by Joining the Revolution and signing up for email updates HERE.
When turned on, Gluten Free mode accesses algorithms for each bread type tailored to the chemistry of non-gluten ingredients, for better results.
The Panini Press setting is a pre-programmed option to optimize our Toastie Press accessory (sold separately) to ensure you get that perfectly toasted sandwich.
The Warming Rack setting is a pre-programmed option to optimize our Warming Rack accessory (sold separately) to ensure you get that perfectly warmed baked good.
Yes! For best results, this accessory is recommended for use with Revolution InstaGLO® Toasters. However, it works great with most toasters but may require additional toasting time. As always, never leave your toaster unattended and cancel the toasting cycle at any time if needed.
The Revolution Toastie Press is designed to fit in any toaster with a standard size slot. The Toastie Press measures 5" wide by 1" deep. Measure your toaster to ensure the slot size is at least 5.1" x 1.1" with a tape measure. We recommend unplugging your toaster before measuring.
If you have a toaster with an automatic lift and lower, we recommend only using 1 Revolution Toastie Press at a time. The weight of two Toastie Presses plus the sandwich ingredients inside may be too heavy for the lift motor. If you have a lever toaster, using two Toastie Presses may not be a problem. In all cases, you should should insert Toastie Presses gently and never push down or force a Toastie Press into place.
Get creative! You can make anything from classic savory grilled cheese to a sweet melty dessert toastie! Do keep in mind not to add oils or items with high moisture that could affect your creation. For inspiration, check out some of our favorite recipeshere.
The Revolution Toastie Press was created with drips in mind! The clam shell closure is designed to contain drips to keep your toaster nice and clean.
The Revolution Toastie Press is easy to clean. You can simply rinse and wipe it clean with a cloth or sponge, plus soap and water, or place it in the dishwasher on the top rack. The Revolution Toastie Press has a non-stick coating, so we recommend avoiding scraping, or using harsh scrub pads. Just a soft cloth or sponge should do the trick!
No problem! Our warming rack can be used with any of our Revolution toasters. For best performance, select Bread as your food type, Fresh as your food setting and 5 as your desired level of toasting.
We love warming croissants, muffins, cinnamon rolls, sticky buns, and chocolate chip cookies.
CARE & SAFETY
Your toaster will remind you when it’s time to clean the crumb tray! Please follow the steps below to clean your toaster: 1.) Remove the power plug from the power outlet and allow the toaster to cool completely before cleaning. 2.) To clean any crumbs from the toaster, remove the crumb tray by pulling it outwards. Empty and replace the crumb tray before using the toaster again. Replace the crumb tray by sliding it inwards until it locks into position. 3.) Wipe the outside of the toaster with a slightly dampened soft cloth then polish with a soft dry cloth to dry completely.
Wipe clean with damp cloth. Dry thoroughly.
The crumb tray is a tray that slides into the bottom of your toaster, below the heating and cooking elements, to catch the crumbs that may fall off your food while toasting. We recommend emptying the crumb tray often to avoid build up. Failure to clean the crumb tray regularly may result in a fire hazard and damage to the toaster.
To remove the crumb tray, push it in to eject, then pull it towards you. Empty the tray and replace it by sliding it inwards until it locks into position. Be sure to replace the crumb tray before using the toaster again.
To prevent accidental activation your R180 toaster features a specific two-touch start process to ensure your safety.
To ensure that your toaster does not overheat during extensive, continuous use, the R180 is equipped with a thermal safety shut-down. The Start button will be disabled and a “Recalibrating” message will be seen on the touchscreen while your toaster cools down. Once your toaster is ready for use, the Start button will be reactivated.
Unplug your toaster, wait 30 seconds and plug it back in to reboot your toaster. After the reboot, you will need to update the date and time settings on your clock display.
If food jams in the toaster slots while toasting, unplug from the outlet and wait for the toaster to cool completely before removing the food. Do not attempt to dislodge food when toaster is plugged in. Do not insert utensils in the toaster as they may damage heating elements as well as involve a risk of fire or electric shock.
When first using your toaster a mild odor is normal and will subside. Before using your toaster for the first time, however, we recommend selecting Bread, Level 4, and running two toast cycles without food in the toaster to prepare it for toasting (don’t forget to first remove the cardboard inserts).
To enable your start button, you must first tap the “Food” selection of choice then the start button to begin toasting. This two-touch start process was designed to prevent accidental activation on your R180 toaster to ensure your safety.
All types of breads, bagels, English Muffins, toaster pastries and waffles are suitable for toasting. The different moisture levels in breads do require various toasting times, which is why our smart sensor technology provides 5 food settings and 7 toasting shades to optimize toasting based on food type.
No, larger bakery-style bagels require a different toasting setting for perfect results. If you typically toast these larger bagels, press the gear icon and select the “Large Bagel” setting. Note: your toaster’s default setting is optimized for pre-packaged, store-bought bagels.
Uneven toasting is often due to the varying thickness of the bread or bagel. We recommend that you slice bagels and English Muffins into equal halves before toasting.
Yes. We recommend you remove any loose fruit from the surface of the bread to avoid it falling into the toaster or sticking to the toaster carriage. The extra sugar and moisture in a fruit bread may require you to adjust the settings to avoid burning the fruit. You can always press the cancel button if needed.
No, butter and other spreads or toppings may melt or drip in the toaster, which may damage the toaster or cause a fire.
No, cheeses and other fillings may melt or drip in the toaster, which may damage the toaster or cause a fire. You can, however, purchase and use the Panini Press accessory to make grilled cheese or other toasted sandwiches in your toaster. Learn more here.
No, do not place wrapped food or toaster bags into the toaster. Instead, you can purchase and use the Panini Press accessory to create perfectly toasted sandwiches, quesadillas, melts and more in your Revolution InstaGLO® Toaster. Learn more here.
Yes! Your toaster will defrost and toast bread, bagels, waffles, English muffins and toaster pastries.
For sweeter breads (e.g. challah, Hawaiian bread, etc.), we recommend the following settings:
R180 Toasters: Bread, Reheat setting. Or, if you have Warming Rack accessory, use Bread, Fresh, Level 1.
With the extra sugar content in these types of bread, toasting at any other setting can potentially cause your bread to burn or start to smoke. As always, never leave your toaster unattended and cancel the toasting cycle at any time if needed.
WARRANTY & WEBSITE
Happiness Guarantee: If you’re not happy, we’ll work to make it right.
Limited one-year warranty: All toasters purchased through authorized retailers, authorized resellers, or authorized distributors have a limited one-year warranty. We are confident about the quality of our products. Should your Revolution Cooking™ R180S, R180B, or R270 Toaster have a defect in product material or workmanship within the first year of ownership, Revolution Cooking, at its sole discretion, will arrange to deliver an identical or comparable replacement free of charge and arrange to have your original toaster returned to us. Your replacement toaster will be covered for the remainder of the original warranty or 90 days, whichever is greater.
Revolution Cooking Master One Year Limited Product Warranty
Introduction to the Warranty
Revolution Cooking warranties this product to be free from defects in material or workmanship within the first year of ownership. This limited warranty does not cover failures due to abuse, use outside a home environment, accidental damage or when repairs have been made or attempted by anyone. This warranty does not apply to accessories. This warranty gives you specific legal rights and you may have other rights which vary from state to state. This product is not intended for commercial use, and accordingly, commercial use of this product will void this warranty. All other guarantees, express or implied, are hereby disclaimed.
All Fifty States of the United States and the District of Columbia and provinces or territories of Canada. The warranty shall not apply to any U.S. territory, commonwealth, possession or protectorate.
Terms of Warranty Coverage
Limited, non-transferable warranty for one year from the date of the purchase.
Covers defects in product materials or workmanship.
Proof of purchase – original or copy of the retailer sales receipt or purchase invoice showing the product model number, payment and the date of the product purchase.
Product registration is not required to activate warranty and product registration is not a substitute for proof of purchase.
Effect of the Warranty
Within the warranty period, Revolution Cooking may at its sole discretion:
Replace the product entirely with a new identical or comparable product at no additional charge to the consumer
Your replacement toaster will be covered for the remainder of the original warranty or 90 days, whichever is greater.
Product Warranty Limitations
Not applicable for products purchased or used outside the United States or Canada
Not applicable for purchase of products for outside a home environment (such as in a hotel, office, restaurant or other businesses)
Excludes any defects or damages caused by accessories, replacement parts or repair service other than those authorized by Revolution Cooking
Warranty will be voided for the following reasons:
Products damaged due to corrosion, rust, stain, age
Products damaged by improper or discouraged use, mishandling, negligence, excessive wear and tear
Products damaged by operating or maintaining the product not consistent with the instruction manual provided by Revolution Cooking or by failing to follow safety, operating, care or cleaning instructions
Products where the product number model or serial number has been removed, replaced, altered or rendered illegible
Damage to LCD or other read-out displays on products attributable to non-manufacturer defects such as mishandling during transportation, drops, spills and extreme temperatures
Cosmetic damages (including but not limited to scratches, imprint/water marks, cracks, dents, stains, etc.)
Products damaged directly or indirectly from the use of a 3rd party product
Products damaged as a result of acts of nature (e.g. fire, flood or lightning). – Products damaged as a result of connection to irregular current or voltage sources or use on electric or other current or voltage other than that marked on the product or instruction book
Products for which the consumer has no proof of purchase
Products when the warranty period has expired
Products not purchased from Revolution Cooking or through a Revolution Cooking authorized distributor or product reseller.
Products returned by the consumer to Revolution Cooking not using a Revolution Cooking provided shipping label which are lost, misdelivered or damaged in transit.
Warranty Claim Process
Revolution Cooking will send a pre-paid shipping label via email or regular mail so the product may be sent to Revolution Cooking at no cost to the consumer.
Once received, Revolution Cooking may ship a replacement product or contact the consumer with further information. Typical response time is up to 10 business days, plus shipping, depending upon the geographical location of the consumer and type of damage or the nature of the Warranty claim.
Revolution Cooking recommends that consumers use Revolution Cooking’s shipping label or a traceable, insured delivery service. Revolution Cooking is not responsible for any damage while a product is in transit or for products shipped by the consumer that are not received by Revolution Cooking.
WARNING: This product can expose you to chemicals including Styrene, which is known to the State of California to cause cancer, and Bisphenol-A, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
About California Proposition 65: California’s Proposition 65 entitles California consumers to special warnings for products that contain chemicals known to the state of California to cause cancer and birth defects or other reproductive harm if those products expose consumers to such chemicals above certain threshold levels. We care about our customers’ safety and hope that this information helps with your buying decisions.
You can file a claim but filling out this form. A member of our Consumer Care team will reach out to you within 24-48 hours.
If this is urgent, you can reach out to Consumer Care at 888-301-REVO (7386) or firstname.lastname@example.org M-F 8am-5pm EST
SHIPPING & RETURNS
We offer free ground shipping to the continental US. We also offer shipping to Alaska, Hawaii, and Puerto Rico, subject to shipping charges.
If you're in Canada, we currently sell through Amazon Canada, William Sonoma, and Crate and Barrel. If you're anywhere else, sign up for our newsletter to stay up-to-date on other international launch plans.
Ships via Fedex for arrival in 5-7 business days
Please follow these instructions, subject to the terms of the Warranty.
1: Have the original or a copy of the purchase sales receipt.
2: Contact Revolution Cooking™ at the following: Website: www.revcook.com Toll-free: 888-301-REVO (7386) Email: email@example.com Hours of operation: 8AM – 5PM (EST), Monday through Friday, excluding holidays Revolution Cooking will email a pre-paid shipping label so the product may be shipped to Revolution Cooking free of charge. Once the product is received by Revolution Cooking, we may ship a replacement product or contact you with further information. Typical response time is up to 10 business days, plus shipping, depending on your geographical location.
Purchases made between November 15, 2023 and December 24, 2023 may be returned or exchanged through January 31, 2024 when accompanied by an original receipt.